Services

TeleMarketing

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For organizations of all sizes, we are committed to delivering outstanding customer service solutions.

Telemarketing is a marketing strategy that involves making inbound and outbound calls to a large number of people with the goal of generating leads, sales, or appointments. We are specialize in making these calls and are equipped with the technology and staff needed to efficiently manage large-scale telemarketing campaigns. We use various technologies to manage and track our
telemarketing campaigns, such as

  • automatic call distribution (ACD) systems
  • predictive dialers, and customer relationship management (CRM) software

We also employ trained professionals who are skilled in customer service, sales, and communication.

TheTeleMarketing Sevice

is to generate new business and revenue for the company. Successful telemarketing campaigns can result in increased sales, improved customer retention, and stronger customer relationships for the business.

  • Inbound Services: One window operations are ideal for an inbound customer service facility. EQ Technologies has fully trained people on hand to handle any form of inbound traffic, whether it be orders for products or customer care inquiries.
  • Outbound Services: With outbound services, you can boost sales and improve customer service. We can work on the customer service side with initiatives like market research and outbound surveys in addition to lead generating services like appointment setting and telemarketing.
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